FAQs

Q: How long is Turn around?

A: Our Turn around time is 3 working weeks. This excludes Public Holidays. 

Q: Where are you Located?

A: We are located on the Mornington Peninsula (Victoria) 

Q: How long does shipping take?

A: Here is a list of the average time is takes from Melbourne

  • 1 to 2 business days to Sendle to Adelaide
  • 1 to 2 business days to Sendle to Albury
  • Same or next business day to Sendle to Bendigo
  • 2 to 5 business days to Sendle to Brisbane
  • 4 to 7 business days to Sendle to Bundaberg
  • 4 to 7 business days to Sendle to Cairns
  • 1 to 2 business days to Sendle to Canberra
  • 1 to 2 business days to Sendle to Central Coast
  • 2 to 5 business days to Sendle to Coffs Harbour
  • 3 to 10 business days to Sendle to Darwin
  • Same or next business day to Sendle to Geelong
  • 2 to 5 business days to Sendle to Gold Coast
  • 3 to 5 business days to Sendle to Hobart
  • 3 to 5 business days to Sendle to Launceston
  • 4 to 7 business days to Sendle to Mackay
  • 4 to 7 business days to Sendle to Maryborough
  • Same or next business day to Sendle to Melbourne
  • 1 to 2 business days to Sendle to Newcastle
  • 2 to 5 business days to Sendle to Northern Rivers
  • 5 to 10 business days to Sendle to Perth
  • 2 to 5 business days to Sendle to Port Macquarie
  • 4 to 7 business days to Sendle to Rockhampton
  • 4 to 7 business days to Sendle to Sunshine Coast
  • 1 to 2 business days to Sendle to Sydney
  • 2 to 5 business days to Sendle to Toowoomba
  • 4 to 7 business days to Sendle to Townsville
  • 1 to 2 business days to Sendle to Wollongong

Q: What postal Service do you use?

A: We use Fast Way and Couriers Please. Sometimes we do need to use Australia post. 

Between the end of November and December we have the option of Express Shipping with Australia Post. 

Q: How do i take care of my Items?

A: All items come with care instructions.